Insurtech - How It's Transforming Insurance Innovation


"Insurtech" is a term that was only coined within the last few years but within a short space of time, the UK has become a global insurtech hub with more insurtechs per capita than anywhere else in the world. The UK insurtech market is worth $20bn to the UK economy. Find out how insurtech is transforming UK insurance and what are the key opportunities and challenges for this important and growing area of the market.


Melissa Collett is CEO of Insurtech UK, the largest formal alliance of insurtechs in the world. Insurtech UK's mission is for the UK to be the global leader for insurance innovation. It has 130 members and partners and is the representative voice of insurtech in the UK.

Melissa has 25 years' experience in the UK insurance sector, having previously been Executive Director of Professional Standards at the Chartered Insurance Institute (CII), where she was responsible for data ethics, legal, risk management, corporate governance and policy and public affairs. Melissa chaired the Digital Ethics Forum and developed the CII Digital Ethics Companion, and was consulted by the UK Centre for Data Ethics and Innovation and the World Economic Forum. She has also been an Advisory Board member of Innovate UK, which provides R&D funding for start ups. She is a frequent contributor to the insurance press, a keynote speaker at conferences, and judge of industry awards.

Melissa has an extensive background in consumer insurance and legal issues. She was Senior Ombudsman at the Financial Ombudsman Service, a Director at Fairer Finance and served as a Tribunal Judge. She is also a qualified lawyer, spending her early career at Hogan Lovells, specialising in insurance law. In 2022, she co-authored Female Determination, a collection of portraits and interviews with inspiring women. She was a finalist for Insurance Woman of the Year in 2021.